Position Summary

We are seeking a seasoned, hands-on Property Manager to lead the maintenance, operations, and physical plant of the vibrant Bok Building. This role will oversee an internal maintenance team, manage third-party contractors (cleaning, landscaping, specialized services, etc.), uphold quality standards and ensure that all building systems — mechanical, electrical, plumbing, HVAC, safety, and code compliance — operate reliably, thoughtfully, and safely. The ideal candidate will bring a deep background in building systems and facility operations, along with strong leadership and project-management skills. 

About the Role

 The Property Manager at the Bok Building plays a critical leadership role in shaping the daily experience of a building that supports over 200+ creative businesses and receives more than 250,000 visitors a year. The right candidate is someone who thrives in a fast-paced, community-driven environment, and brings a balance of strategic thinking, operational experience, and people-first leadership. 

You will be the organizational heartbeat of Bok — overseeing everything from property management, maintenance, safety compliance, and tenant relations. Your job is to make sure Bok operates smoothly, feels welcoming, and remains a place where artists, makers, and entrepreneurs can thrive all while keeping up with the facility needs of a historic building. This is a hands-on, highly responsive individual able to be on their feet for long hours and passionate about creating environments where people do their best work. 

Responsibilities

 Operations & Maintenance Management 

• Plan, schedule, and oversee routine maintenance and repairs for all building systems (HVAC, plumbing, electrical, lighting, elevators, etc.). 

• Conduct regular inspections of the building — interiors, exteriors, mechanical rooms, common areas — to identify potential problems and address them proactively. 

• Manage maintenance work orders, prioritize tasks, and track completion. 

• Oversee custodial / cleaning services (internal team or third-party). Ensure cleanliness, hygiene, and adequate maintenance of common spaces, bathrooms, and public areas. 

• Manage grounds / exterior maintenance (landscaping, snow/ice removal, dog park, general site upkeep when relevant). 

• Order and maintain all building supplies and equipment and / or repairs. 

Contractor & Vendor Oversight 

• Select, coordinate, and manage third-party contractors (cleaning, HVAC specialists, plumbers, electricians, external maintenance, landscaping, etc.). 

• Prepare scope of work / bid specs for capital improvement or renovation projects; review vendor proposals; supervise contracted projects from start to finish. 

• Ensure compliance with safety, building codes, regulatory requirements, and relevant standards. 

Safety, Risk Management & Compliance 

• Monitor and maintain building safety systems (fire alarms, life-safety, emergency lighting, access control). 

• Ensure compliance with all local, state, and federal codes/regulations (e.g., building codes, occupancy, safety, accessibility). 

• Lead emergency response protocols related to building/system failures or safety incidents; serve as on-call for all building emergencies. 

Budgeting, Planning & Administration 

• Develop and manage annual facilities budget (maintenance, utilities, supplies, capital improvements, contracted services). 

• Forecast and recommend capital improvements, equipment replacements, renovations, or system upgrades based on building needs and organizational priorities. 

• Maintain physical and electronic records of maintenance logs, inspection reports, vendor contracts, compliance certifications, and inventories of equipment and supplies. 

Team Leadership & Coordination 

• Schedule, supervise, mentor, and evaluate in-house maintenance and custodial staff, assign tasks, and ensure high performance and safety standards. 

• Work collaboratively with other organizational teams — programming/events (for event load-ins, auditorium use), tenants, external contractors — to coordinate maintenance around building usage. Particularly important given the mixed-use, cultural and community-focused nature of the building. 

• Support special events, load-in / load-out logistics, and ensure the building is event-ready (safety checks, cleaning, mechanical readiness). ​

Strategic Planning & Growth 

• Participate in long-term planning for building needs, including future growth and renovations. 

• Work with leadership on sustainability initiatives, energy management, and cost-efficiency. 

Qualifications

• Excellent leadership, communication, and interpersonal skills — able to coordinate across internal staff, contractors, tenants, and external stakeholders. 

• Bachelor’s degree or certificate preferred — in Facilities Management, Engineering, Building Trades, Business Administration, or related field (or equivalent experience). 

• Minimum 5 years of experience in facility management, building maintenance, or physical plant operations; including supervisory or management experience. 

• Demonstrated understanding of building systems — HVAC, plumbing, electrical, fire/life safety, security, structural maintenance — especially in mixed-use buildings. 

• Strong project management skills; ability to manage multiple projects and contractors simultaneously. 

• Solid budgeting and financial management skills — managing maintenance and capital budgets, cost control, procurement. 

• Strong organizational skills, record-keeping, and familiarity with compliance regulations (safety, building codes, accessibility, environmental). 

• Ability to respond to emergencies / urgent maintenance issues as needed (on-call) 

• Strong computer skills required with demonstrated proficiency in Microsoft Office Suite, Google Suite, and a familiarity with project management software, as well as the ability to learn and adapt to new systems quickly. 

• Fluency in building safety, inspections, compliance, and vendor relations 

• High emotional intelligence and ability to de-escalate conflict and navigate nuanced situations 

• Spanish language proficiency is a plus 

• Ability to move equipment weighing up to 50 pounds and perform essential on-site property inspections, including walking or standing for extended periods 

• This is an on-site in Philadelphia role and individuals must be comfortable working beyond a 9am - 5pm environment 

Benefits

•  Salary range of $75,000 - $90,000; depending on experience 

• Full Benefits: health/dental/vision insurance, life insurance, paid time off, professional development support 

• Paid maternity and paternity leave 

• 15 vacation days annually, plus 10 federal holidays 

• Civic PTO for voting 

• A dynamic, mission-driven team that believes in meaningful work and good humor 

To apply

Please send a cover letter, resume, and salary expectation with “Property Manager” in the subject line to hiring@buildingbok.com. Only applicants who submit all required materials via the proper channel will be considered. Applications are reviewed on a rolling basis with a goal of hiring by the end of January 2025.

Bok is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.